Skills Being MeasuredThis
exam measures your ability to accomplish the technical tasks listed
below.The percentages
indicate the relative weight of each major topic area on the exam.The
higher the percentage, the more questions you are likely to see on that
content area on the exam.
The information after “This objective
may include but is not limited to” is intended to further define or
scope the objective by describing the types of skills and topics that
may be tested for the objective. However, it is not an exhaustive list
of skills and topics that could be included on the exam for a given
skill area. You may be tested on other skills and topics related to the
objective that are not explicitly listed here.
Configure Data Center Process Automation (17%)
Implement
workflows.
This objective
may include but is not limited to: SCO Runbook automation,
automate remediation of incidents, design and build
end-to-end automation incorporating System Center 2012
technologies
Implement service
offerings.
This objective
may include but is not limited to: Add a new service
offering to the service catalog, create a custom workflow
using the Service Manager console, reference Orchestrator
workflows in Service Manager
Deploy Resource Monitoring (20%)
Deploy end-to-end
monitoring.
This objective
may include but is not limited to: Deploy agents, Discover
and deploy network device monitoring, import and configure
management packs, deploy and configure monitoring of a
heterogeneous virtualization infrastructure
Configure
end-to-end monitoring.
This objective
may include but is not limited to: Configure overrides,
create synthetic transactions, configure Outside-In
monitoring, configure application performance monitoring
(APM), create distributed application models
Create monitoring
reports and dashboards.
This objective
may include but is not limited to: Service-level tracking,
reports, dashboards
Monitor Resources (23%)
Monitor network
devices.
This objective
may include but is not limited to: Analyze network device
health, manage Operations Manager alerts, manage
notifications
Monitor servers.
This objective
may include but is not limited to: Monitor the Operating
System Environment (OSE), monitor server applications,
manage Operations Manager alerts, manage notifications
Monitor the
virtualization layer.
This objective
may include but is not limited to: Monitor host and guest
performance, monitor virtual applications, manage Operations
Manager alerts, manage notifications
Monitor application
health.
This objective
may include but is not limited to: Application Performance
Management (APM), synthetic transactions, manage Operations
Manager alerts, manage notifications, distributed
applications
Configure and Maintain Service Management (18%)
Implement service
level management.
This objective
may include but is not limited to: Define service level
objectives (SLOs) and service level agreements (SLAs),
implement SLA management and escalation, maintain SLAs
(including planning for future growth), analyze SLAs
(reporting)
Manage problems and
incidents.
This objective
may include but is not limited to: Working with problems,
working with incidents, root cause analysis/diagnosis
Manage cloud
resources.
This objective
may include but is not limited to: Deploy new applications,
deploy VM/service (applications, SQL, roles), demonstrate
application deployment leveraging service templates, manage
applications, manage VM hardware (CPUs, Dynamic memory),
manage self service
Manage Configuration and Protection (22%)
Manage compliance
and configuration.
This objective
may include but is not limited to: Security and compliance
management (includes IT GRC process management pack),
analyze and remediate configuration compliance, analyze data
in System Center Advisor
Manage updates.
This objective
may include but is not limited to: Update machine roles in a
service template, manage and update applications across
multiple clouds, manage software updates
Implement backup
and recovery.
This objective
may include but is not limited to: Back up/recover product
settings, Back up/recover the cloud infrastructure, manage
backups (protection groups, storage), implement business
continuity for the cloud